Getting started

About Spark

AEP 2025

Onboard to our platform

Express Pass to Quote and Enroll for AEP

La Plataforma en Español

Spark Support Teams

The Spark platform

Platform Features

Quote & Enroll

Marketing

Client Services

Client Retention

Record Your Calls

Platform Changelog

Back office

Finance & Commissions

Contracting

Compliance

Carrier Resources

Contacts & Events

Plans & Insights

Additional Materials

Training

Agent Training

Carrier Materials

Please note materials provided are considered Confidential / for broker use only and not for distribution to Medicare beneficiaries.

For additional topic-specific materials, visit our Compliance Plan Year Updates.

Aetna

• 2025 Aetna Medicare Member Retention Playbook for Agents (10/24)
• 2025 Aetna Medicare Extra Benefits Card Broker Playbook (10/24)
• 2025 HRA Information for Brokers (10/24)

Cigna

• Cigna Paper Enrollment Application Fax Cover Sheet- English (11/24)
• Cigna Paper Enrollment Application Fax Cover Sheet- Spanish (11/24)

Devoted Health

• Broker Quick Resource Guide (10/24)
• Devoted Star Sellers Program (10/24)
• Agency AEP Training Recording (9/24)
• 2025 Extra Benefit Selling Points & FAQ (9/24)
• 2025 Inflation Reduction Act Changes FAQ (9/24)
• Top 10 Reasons Why Brokers & Clients Win with Devoted (8/24)
• 2025 PPO FAQs (8/24)
• Sales Partner Marketing & Communication Agency Guide for PY 2025 (8/24)
• Marketing Storefront (8/24)

Humana

• 2025 Individual Product Producer Partnership Plan (10/24)

UnitedHealthcare

• UHC Paper Enrollment Application Instructions (11/24)
• 2025 DSNP Enrollment-At-A-Glance by State (10/24)
• Part D FAQ (9/24)
• UHC Medicare Plans Agent Guide (9/24)
• AARP Medicare Supplement Updates: West and East Regions (8/24)
• 2025 Plan Names (8/24)

Wellcare

• Update to 2025 Health Risk Assessment Program (10/24)
• All National Agent Notifications

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