Getting started
About Spark
AEP 2026
Onboard to our platform
La Plataforma en Español
Spark Support Teams
The Spark platform
Platform Features
Quote & Enroll
Marketing
Client Services
Client Retention
Record Your Calls
Platform Changelog
Back office
Finance & Commissions
Contracting
Compliance
Carrier Resources
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Plans & Insights
Additional Materials
Training
Agent Training
Live trainings
Client Retention Program
Improve your client retention without lifting a finger! We'll send emails and postcards to your clients throughout the year – at no extra cost, and always in your brand.
Opt-in on your platform so your clients automatically receive the following engagements:

Ready to get started?
Opt into the program by navigating to Back Office and selecting the option under Client Retention.
List of engagements
Client Retention Engagements
Frequently Asked Questions
- How can I ensure my clients receive ongoing retention engagements?
- Are the client retention engagements compliant?
- What happens when a client churns or passes way?
- Can I exclude individual clients from certain engagements?
- Will I have visibility into the engagements that have been sent to my clients?
- I have clients with life insurance policies. Do you do anything for them?
- How can I pay my invoice for handwritten birthday cards?
- I think I turned on Client Services but am not sure?
- Is the Client Retention Program available in Spanish?
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