Getting started
About Spark
AEP 2025
Onboard to our platform
Express Pass to Quote and Enroll for AEP
La Plataforma en Español
Spark Support Teams
The Spark platform
Platform Features
Quote & Enroll
Marketing
Client Services
Client Retention
Record Your Calls
Platform Changelog
Back office
Finance & Commissions
Contracting
Compliance
Carrier Resources
Contacts & Events
Plans & Insights
Additional Materials
Training
Agent Training
Client Retention Program
Improve your client retention without lifting a finger! We'll send emails and postcards to your clients throughout the year – at no extra cost, and always in your brand.
Opt-in on your platform so your clients automatically receive the following engagements:

Ready to get Started?
Opt into the program under the Program tab in the Marketing page in the platform here.
List of engagements
Client Retention Engagements
Frequently Asked Questions
- How can I ensure my clients receive ongoing retention engagements?
- Are the client retention engagements compliant?
- What happens when a client churns or passes way?
- Can I exclude individual clients from certain engagements?
- Will I have visibility into the engagements that have been sent to my clients?
- I have clients with life insurance policies. Do you do anything for them?
- How can I pay my invoice for handwritten birthday cards?
- I think I turned on Client Services but am not sure?
- Is the Client Retention Program available in Spanish?
← Previous
Add link here
Next →
Add link here